Privacy Policy

Last updated: 15 May 2026

HyvaGo ("we", "us", or "our") operates hyvago.com. This policy explains what information we collect, how we use it, and your rights. By using this site you agree to these practices.

1. Information We Collect

We collect information only when you voluntarily provide it — for example, when you submit a contact form or project brief. This may include:

• Name and email address
• Phone number (optional)
• Store URL and project details you share

We do not use tracking pixels, third-party analytics, or advertising cookies. Standard web server logs may record your IP address and browser type for security purposes; these are not linked to personal identity.

2. How We Use Your Information

• To respond to your enquiry or project brief
• To send a quote, scope, or follow-up related to your request
• To comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing.

3. Form Submissions

Contact forms on this site submit directly to our secure mail server. Form data is used solely to respond to your enquiry and is not shared with any third-party form processing service.

4. Cookies

This site does not use cookies for analytics or advertising. The only cookies that may be set are strictly necessary for site functionality (e.g. session security). No consent banner is required for these.

5. Data Retention

Enquiry data is retained for up to 24 months or until you request deletion, whichever is sooner. You may request deletion at any time by emailing [email protected].

6. Your Rights

Depending on your location, you may have rights under GDPR (EU/UK) or other applicable privacy law, including:

• Access to the personal data we hold about you
• Correction of inaccurate data
• Deletion ("right to be forgotten")
• Objection to processing

To exercise any right, email [email protected]. We will respond within 30 days.

7. Data Security

We use HTTPS on all pages, and all form data is transmitted over TLS. Access to enquiry data is restricted to HyvaGo team members who need it to respond to your request.

8. Children's Privacy

This site is not directed at children under 16. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the site after updates constitutes acceptance.

10. Contact

For any privacy-related questions:
Email: [email protected]
Phone: +91 9839 374 777
Address: Lucknow, Uttar Pradesh, India